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Help with accounts and logging in

Help with accounts and logging in

 

How do I log in to Office 365? 

You can access the following apps from Office 365:
  • Outlook on the Web
  • Word, Excel and PowerPoint Office Apps 
  • SharePoint
  • OneDrive
  • MS Forms
  • MS Teams

and more.

Please note: when logging into Office 365 for the first time from a personal device remember to check that you are logged in with your University of Sunderland account, to be sure you are getting the right access. 
 
To log in to Office 365:
  • Go to: https://www.office.com/
  • Click sign in and enter your email address in the space provided in the format: xx0xxx@sunderland.ac.uk
  • Enter your password and click Sign in
  • If off campus you will be prompted to enter a code for Multi-Factor Authentication (MFA). Follow the instructions sent via the DUO app. 
  • You will be asked if you want to stay signed in - We recommend that you click No. 
  • Your Office 365 dashboard will open. 

Registering for DUO

Multi-Factor Authentication (MFA) helps to stop cyber criminals from accessing your account and protects University data.

MFA is the requirement of more than one type of authentication to access a service. Historically you have only needed something you know to access University data – your username and password. With MFA, you will also need something you have – typically a smart device on your person which you can use to validate your sign in. This ensures that it is you who is accessing your account and not someone who has stolen your password.

Currently MFA is applied only to Staff accounts. 

DUO can be set up or changed here by signing in using your University account in the format: xx0xxx@sunderland.ac.uk.

IT Support - Top Staff FAQs

Some of the common questions and queries we've been asked so far are available within the IT Support - Top Staff FAQs area.

Help and Support