HEAR FAQs

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What is the HEAR?

The Higher Education Achievement Record is designed to give undergraduate students a record of your academic and other achievements whilst studying at the University.  Graduates will no longer receive a copy of their academic transcript. All students now receive access to an electronic copy of their transcript in the form of their HEAR. For more information, please visit the HEAR website.

How will I get my copy of the HEAR?

You will receive an electronic copy of the HEAR through a web service called GradIntel.  You will be able to share your HEAR with employers online by sending them an electronic key via email.

When will it be available?

A final HEAR will be issued to all students graduating from an undergraduate programme through GradIntel.

Who can see it?

Only you do initially.  You then control who you allow access to your HEAR.  You can allow an employer to access it.  If you choose to do so, you can set access for only a limited number of views by any particular employer, after which your HEAR is no longer available to them.

What is Gradintel?

GradIntel is a national online service that the University is using to deliver your HEAR, and it will remain available to you after your graduation and after your access to University systems is closed down. This service is completely free to you, but you will have to register for it in order to access your HEAR. In registering, you consent for us to pass the data that appears on the HEAR to the GradIntel service.

All the information that goes into your HEAR is collected within the University and held in the student records system (SITS). When your HEAR is created the information is sent to GradIntel which publishes it as a secure PDF. You control access to this PDF, and can grant access to employers as you choose, via an electronic key.

You will need to register with GradIntel to access your HEAR, and the University will tell you when you need to do this, and will send you a link. You will need to accept their terms and conditions, and set up a password. If you forget this password, GradIntel provides a password recovery function on their website. The University won’t know what your password is and won’t be able to tell you it. 

How do I register for a GradIntel account?

You will need to register with GradIntel to access your HEAR, and the University will tell you when you need to do this, and will send you a link. You will need to accept their terms and conditions, and set up a password. If you forget this password, GradIntel provides a password recovery function on their website. The University won’t know what your password is and won’t be able to tell you it. If you have any problem accessing your account you should visit https://gradintel.com/index.php/en/account-support.

The University will email your University email address when registration is available.  This email will contain all instructions, and a link to GradIntel.

What is the difference between the HEAR and a CV

The HEAR will not replace the need for a CV of job application.  It can, however, complement them by bringing together academic achievements and achievements outside the curriculum in once place. You can then use it to help build your job applications, or demonstrate verification of all your achievements to an employer.

Think about the opportunities that are available to you outside the curriculum and think about how you can engage with those activities. You can discuss your profile of skills and activities with your personal tutors, and with the University Careers and Employability Service, and think about what will appear on your HEAR, and what additional activity you do that might not be featured in your HEAR but that you will still wish to discuss with employers.

What if I don't want something to appear on my HEAR?
You can't change what appears on your academic record on the HEAR, or any of the information about your programme.  You do however have the right to have any additional achievements not displayed if you choose.  You will get more information on how to do this when you see your draft HEAR.