Academic Quality Handbook Home

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Information for staff and students on Quality Assurance and Enhancement processes, regulatory and research

Quality Support Team

The Quality Support Team is located in the Gateway, Floor 1 at City Campus.

For queries relating to the Academic Quality Handbook please contact Quality Support on 

 Quality Support Contact Details

Quality Support Manager: Jessica Dodd


 T: 0191 515 2063

Quality Support: Jenny Ho  


 T: 0191 515 2197

Please click on your Faculty to find out who your Faculty Facing Quality Officer and Quality Assistant are:

 Faculty of Arts and Creative Industry

Quality Officer: Sam Booth-Malone


T: 0191 515 2515

Quality Assistant: Katrina Durrans  


T: 0191 515 3156

 Faculty of Business, Law and Tourism

Quality Officer: Lyndsay Brown  


T: 0191 515 3809

Quality Assistant: Kirsty Watson 


T: 0191 515 3775

 Faculty of Education and Society

Quality Officer: Susie Robertson / April Allan

e: /

T: 0191 515 2069

Quality Assistant: Kevin Williamson


T: 0191 515 2398

 Faculty of Health, Sciences and Wellbeing

Quality Officer: Margaret Young


T: 0191 515 2510

Quality Assistant: Susan Alexander  


T: 0191 515 3519

 Faculty of Technology

Quality Officer: Carol Gardner


T: 0191 515 2065

Quality Assistant: Kevin Williamson (School of Engineering and Advanced Manufacturing)


T: 0191 515 2398

Quality Assistant: Susan Alexander (School of Computer Science)


T: 0191 515 3519






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