Exam Results and Transcripts - Frequently Asked Questions

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 What is the pass mark for a module?

The pass mark for an undergraduate module is 40%.  If there is more than one element, you must have submitted assessment in all elements to pass, although you do not need to have achieved a mark of 40% in each element.

If you are undertaking an accredited programme there may be programme-specific regulations.  This information will be provided in your programme handbook.  It is essential that you make yourself familiar with the necessary requirements to pass each module you undertake.

 I want to appeal against my result
Any appeal must be made within two weeks of the publication of the result or decision you wish to appeal.  The form and supporting evidence should be submitted to the Gateway at either City Campus or St Peter’s.  The Academic Appeals Procedure outlines the policy and process for lodging an appeal.  Impartial advice on the academic appeals procedure may be sought from the Academic Registry, or from the Student Union.  
 If there is a problem with my marks, who do I contact?

 You can either contact the Academic Registry directly (see Appendix 1), or log-in to Compass to log your query and this will be directed to the relevant people.

Faculty of Arts and Creative Industries


Faculty of Business Law and Tourism – Business programmes


Faculty of Business Law and Tourism – Law programmes


Faculty of Business Law and Tourism – Tourism programmes


Faculty of Computing Science


Faculty of Engineering and Advanced Materials


Faculty of Education – Social Science programmes


Faculty of Education – Culture programmes


Faculty of Education – Combined Studies programmes


Faculty of Health Sciences and Wellbeing – Biosciences programmes


Faculty of Health Sciences and Wellbeing – Nursing and Health   programmes


Faculty of Health Sciences and Wellbeing – Sport and Env programmes


Faculty of Health Sciences and Wellbeing – Psychology programmes


Faculty of Health Sciences and Wellbeing – Pharmacy programmes


 What is compensation?
 Where a student has failed up to 20 credits, these can be compensated providing that the student has:
  • Achieved at least 35% in the module concerned;
  • Submitted all assessments for that module
  • Has an average mark across all other modules at that Stage of at least 45%

Further compensation can be allowed at the discretion of the Assessment Board up to a maximum of 40 credits. 

Some professionally accredited programmes may not allow compensation.

 I have a compensated pass in a module but think i can do much better. Can I have an opportunity to improve the mark?
 Unless there is a professional requirement for the degree programme you are undertaking (e.g. LLB) you will not be allowed to be reassessed in modules which have been passed by compensation.
 I am an overseas student and I have been asked to repeat modules. How will this affect my visa?
 You should contact the International Student Support Team for guidance.
 Can I move on to the next stage and take the failed modules alongside my new ones?
 You may be able to trail up to 20 failed credits into the next stage at the discretion of the Programme Assessment Board.
 Can I have an opportunity to improve my mark?
 No, once you have achieved a passing mark (including pass by compensation) you cannot retake a module.
 I have failed some modules but have not been allowed to undertake reassessment and have been advised that I must withdraw from the programme. Why can't I have another attempt?

There are a number of reasons why the Programme Assessment Board may take the decision not to allow any further attempts at a module. For example you may have reached the maximum period of registration or had the maximum number of attempts at a module.

In some cases this might be due to insufficient academic progress or poor engagement with the programme.  In these cases, the Programme Assessment Board may decide that it is not in your best interests to continue with your studies. 

 My transcript indicates I have been referred in one or more modules and I don't understand what the module code means?
 Module decision codes
 I have been given in-year referrals to take in Semester 2. Can I delay these until the Summer?
 What happens if I fail any of the modules I have been referred in?
 What mark will i receive for the referred assessment I am taking?