Exam Results and Transcripts - Frequently Asked Questions

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 What is the pass mark for a module?

The pass mark for an undergraduate module is 40%.  If there is more than one element, you must have submitted assessment in all elements to pass, although you do not need to have achieved a mark of 40% in each element.

If you are undertaking an accredited programme there may be programme-specific regulations.  This information will be provided in your programme handbook.  It is essential that you make yourself familiar with the necessary requirements to pass each module you undertake.

 I want to appeal against my result
Any appeal must be made within two weeks of the publication of the result or decision you wish to appeal.  The form and supporting evidence should be submitted to the Gateway at either City Campus or St Peter’s.  The Academic Appeals Procedure outlines the policy and process for lodging an appeal.  Impartial advice on the academic appeals procedure may be sought from the Academic Registry, or from the Student Union.  
 If there is a problem with my marks, who do I contact?

 You can either contact the Academic Registry directly (see Appendix 1), or log-in to Compass to log your query and this will be directed to the relevant people.

Faculty of Arts and Creative Industries

faci.ug@sunderland.ac.uk

Faculty of Business Law and Tourism – Business programmes

fblt.ugbusiness@sunderland.ac.uk

Faculty of Business Law and Tourism – Law programmes

fblt.law@sunderland.ac.uk

Faculty of Business Law and Tourism – Tourism programmes

fblt.tourism@sunderland.ac.uk

Faculty of Computing Science

fcs@sunderland.ac.uk

Faculty of Engineering and Advanced Materials

feam@sunderland.ac.uk

Faculty of Education – Social Science programmes

fes.socialsciences@sunderland.ac.uk

Faculty of Education – Culture programmes

fes.culture@sunderland.ac.uk

Faculty of Education – Combined Studies programmes

fes.csp@sunderland.ac.uk

Faculty of Health Sciences and Wellbeing – Biosciences programmes

fhsw.biosciences@sunderland.ac.uk

Faculty of Health Sciences and Wellbeing – Nursing and Health   programmes

fhsw.nursingandhealth@sunderland.ac.uk

Faculty of Health Sciences and Wellbeing – Sport and Env programmes

fhsw.sportandenv@sunderland.ac.uk

Faculty of Health Sciences and Wellbeing – Psychology programmes

fhsw.ugpsychology@sunderland.ac.uk

Faculty of Health Sciences and Wellbeing – Pharmacy programmes

fhsw.ugpharmacy@sunderland.ac.uk

 What is compensation?
 Where a student has failed up to 20 credits, these can be compensated providing that the student has:
  • Achieved at least 35% in the module concerned;
  • Submitted all assessments for that module
  • Has an average mark across all other modules at that Stage of at least 45%

Further compensation can be allowed at the discretion of the Assessment Board up to a maximum of 40 credits. 

Some professionally accredited programmes may not allow compensation.

 I have a compensated pass in a module but think i can do much better. Can I have an opportunity to improve the mark?
 Unless there is a professional requirement for the degree programme you are undertaking (e.g. LLB) you will not be allowed to be reassessed in modules which have been passed by compensation.
 I am an overseas student and I have been asked to repeat modules. How will this affect my visa?
 You should contact the International Student Support Team for guidance.
 Can I move on to the next stage and take the failed modules alongside my new ones?
 
 Can I have an opportunity to improve my mark?
 
 I have failed some modules but have not been allowed to undertake reassessment and have been advised that I must withdraw from the programme. Why can't I have another attempt?
 My transcript indicates I have been referred in one or more modules and I don't understand what the module decision code means