Once your card is available to collect the Gateway Enquiries Team will raise an enquiry via Compass. This will send an email notification to your student email. Once you receive this you should click the Compass link within the email and then log in to see your update which will show where you card is available to collect from along with the ID we will need to see from you.
When you are collecting your Campus Card, you will be asked by Gateway staff for your ID, please refer to your Compass enquiry for acceptable forms of ID. If you would like to arrange an alternative collection method, please add a note to your enquiry with your request.
Your Compass enquiry will inform you of your collection point which will be either of our Enquiry Desks:
City Campus - The Gateway Desk, Gateway Building, City Campus, SR1 3SD
Sir Tom Cowie Campus at St Peter's Campus - The Gateway Desk, Prospect Building, Sir Tom Cowie Campus at St Peter's Campus, SR6 0DD
Partner College Students
Students who study a University of Sunderland course at a partnership college are also eligible for a Campus Card. Your Campus Card will be taken to your partnership college by the Partnership Office.